The free plugin contacts nothing at all — no account, no licence server, no analytics. Pro makes outbound requests only to the things you configure yourself: your payment gateway's API using read-only keys, your own store's URLs for checkout monitoring, and your chosen alert destinations. It also checks your licence once a day. Your order data is never sent to us.

Stripe, PayPal, Square, Mollie and Razorpay, using read-only API credentials. The adapters sit behind one interface, so adding a sixth is a small job — tell us which one you need.

The free plugin's checks work with any gateway, because they read what the gateway already wrote onto your orders. Reconciliation is the part that needs an integration.

Yes. Scans run in batches of 100 orders through Action Scheduler and every query is bounded, so nothing times out and nothing runs on your front end. On a test store of 600 orders a full scan completed in under a second.

Yes. Order Integrity declares compatibility with High-Performance Order Storage and reads orders through the WooCommerce CRUD layer, so it behaves identically whether your store uses the new order tables or the legacy post store. Both are tested on every release. Block and classic checkout are both supported.

WordPress 6.2 or newer, WooCommerce, and PHP 7.4 or newer. Pro additionally needs the free plugin installed, and outbound HTTPS so it can reach your gateway. Nothing else.

Pro features switch off and you stop receiving updates. Nothing is deleted, your findings and history stay where they are, and the free plugin carries on working exactly as before. Renew and everything comes straight back on.

If our licence server is ever unreachable, Pro keeps working for 14 days before it stops — an outage on our side should never take your monitoring down with it.

Yes, and you do not need to ask us. Every licence page in your account lists the sites using it with a Remove button next to each one. Free the seat, activate it elsewhere. A site you delete without deactivating is released automatically after 30 days.

No, and we would rather you started with the free plugin. It finds real problems on most stores the first time you run it. Buy Pro when you want to stop looking — when you would rather be told in Slack than remember to check, or when you need to catch the failures that only show up by comparing against the gateway.

Encrypted at rest using libsodium, with a key derived from your site's own salts, and never rendered back into the browser once saved. Use read-only or restricted keys — reconciliation never needs write access, and the plugin never asks for it.

It is designed hard against that. Only eight event types can raise an alert at all, you set a minimum severity, each check has its own throttle, and repeated instances of the same problem collapse instead of repeating. Everything else goes to the log, where you can look at it when you want to.

It has not been tested on Multisite, so we do not claim support for it. If you run a network of stores, the multi-store dashboard in Pro is the intended route — it works across entirely separate WordPress installs, which is usually what agencies actually have.

Yes. Each store you activate it on uses one seat of your licence. The Agency tier covers 25 stores and gives you a single dashboard across all of them. There is no separate developer licence to buy.

Press Ignore on that finding and it will not come back. You can also switch off any individual check, and every threshold — the stuck payment window, the duplicate order window, the rounding tolerance — is adjustable in Settings.